Returns & Exchanges
At Oliver Cabell, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn and pristine items in their original packaging. Please note that a small restocking fee may apply to certain returns to help maintain our commitment to sustainable, high-quality craftsmanship.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original Oliver Cabell box and dust bag, ensuring all tags are attached and the product shows no signs of wear.
- 3.Label and Ship
Download and print the prepaid shipping label provided by our portal, affix it to your package, and drop it off at the designated carrier location.
- 4.Processing and Refund
Once our warehouse team inspects the returned items, your refund or exchange will be processed within 7-10 business days to your original payment method.
